Global Data Consultants

  • Technical Writer

    Job Locations US-PA-Camp Hill
    Posted Date 1 week ago(7/13/2018 4:40 PM)
    Job ID
    Davidiene Hair
  • Overview

    Are you looking for a dynamic and innovative career with a full-service technology company? GDC IT Solutions is currently recruiting for a Technical Writer in the Middletown, PA area.

    Position Overview

    The Technical Writer develops and maintains IT standards and policy documentations to support of a variety of information technology initiatives. 


    • Understand departments processes to develop policies, standards and procedures, participate/present the artifacts to review committees, and incorporate review comments.
    • Develop, implement, and maintain IT policies, standards and procedures.
    • Collaborates with department employees to understand the needs and apply industry knowledge to effectively and appropriately prepare policies, standards and procedures.
    • Understand current policy, standards and procedures, research best practices, identify gaps, and develop target policy, standards and procedures.

    Minimum Qualifications

    • 5+ years of experience in government / public sector writing IT policies and standards.
    • Familiarity with the System Development Lifecycle (SDLC) and how to apply various standards and procedures to improve quality.
    • Thorough understanding of compliance requirements, standards, and guidelines governing IT and security within the state/federal Government.
    • Documentation experience with the standard MS Office Suite, Visio, Project, and SharePoint.
    • Excellent oral and written communication skills targeted at a variety of technical and non-technical audiences.
    • Ability to rely on limited knowledge and professional discretion to achieve goals.
    • Able to write in explanatory and procedural styles for multiple audiences.
    • Skilled at prioritizing and multi-tasking.

    Preferred Experience

    • Experience in cybersecurity policy development, knowledge of NIST, COBIT security frameworks and guidelines.
    • ITIL / ITSM practices and methodologies.

    What We Do

    GDC IT Solutions (GDC) is a full-service Information Technology (IT) company providing solutions that empower businesses to increase employee productivity, maximize investments, and improve operational efficiencies. With experienced and certified professionals, we deliver services in the areas of application development, data center, 24/7 multilingual service desk, desktop lifecycle management, project management, business process consulting, and IT staff augmentation. 

    What Makes GDC Different:

    Our employees are our greatest asset continually driving our success each and every day. We attract and maintain the best talent to provide a personal customer experience at every touchpoint. Our technology professionals care about day-to-day client interactions and resolving customer issues quickly and efficiently, the first time. We deliver services with a code of high ethical responsibility, both to protect our clients and to assure that the work is carried out at the maximum level of professionalism. We are technology experts remaining one step ahead as technology evolves and constantly engaging to understand our clients’ business technology needs in order to deliver the best possible solution. 

    Why Work for GDC?

    • Cutting Edge Technology and Innovation: GDC fully supports and embraces continuing education and industry certifications to stay ahead of trends and remain current within the technology landscape. We recognize that our employees add the real value to our clients and to our business. By approaching our daily operations with a passion for innovation and a shared-learning environment, everyone can make a positive difference.
    • Career Growth: GDC is one of the fastest growing companies in the region!  Sustained growth means ongoing opportunity. Many of our senior leaders have grown within the company, starting with the helpdesk or other entry-level roles to become thought leaders in the fields of IT infrastructure, application development, project management, and business development.
    • Employee-Centric Environment: GDC prides itself on employee satisfaction with a firm belief that happy employees are the most productive employees. In appreciation of our employees and their contributions, we sponsor numerous events throughout the year including an annual gala, golf, lunch barbeques and more.
    • Comprehensive Benefits Package: GDC offers competitive compensation, excellent benefits, and a positive work environment designed around the philosophy of mutual respect. Our comprehensive benefits package includes medical, dental, prescription, vision, 401(k), short and long-term disability, and group life
    • Holiday and Vacation: GDC firmly believes in a comfortable work-life balance, and we offer comprehensive holiday and paid-time-off (PTO) packages.  We provide a generous PTO package, and we encourage our staff to use it — whether it’s for vacation or other personal reasons everyone needs time to relax and refresh.

    Equal Opportunity Workplace:

    GDC is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.


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